Help centre › Payouts and balance
Reports for your accountant
Short answer
Open Reports, choose the dates, and you get a summary of what moved, checked against your balance, and CSV downloads of payments, refunds, payouts and balance transactions.In this article
A period at a glance
- Open Reports.
- Set From and To, and press Show period. To is not included, so the 1st to the 1st is a whole month.
You see the Opening balance, Charges, net, Paid out and Closing balance, then What moved: charges, refunds, payouts and any disputes or adjustments, each with its count, gross, fees and net.
Ledger agrees means these figures and your balance were worked out separately and match. If it ever says Ledger disagrees — contact support, write to us before you reconcile that period.
Files to send
Under Download:
- Payments CSV: every payment started in the period.
- Refunds CSV and Payouts CSV.
- Balance transactions CSV: every movement of your balance, which is what adds up to the change between the opening and closing balance.
Each money column appears twice, as a whole number of cents and as money. Times in the files are in UTC.
One transfer at a time
Each payout’s page has Download statement, listing everything that payout covers. Match a payout to your bank statement explains it.