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Help centre › Account and team

Change someone’s role or remove them

Short answer

Open Settings → Team, choose a new role beside the person and press Save, or press Remove. It takes effect on their very next click.
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OwnerAdministratorcan do this in Settings → TeamVerified 2 November 2026
In this article

Change a role

  1. Open Settings → Team.
  2. Under Members, choose the new role beside the person.
  3. Press Save.

Remove someone

Press Remove beside them. They lose access to this business straight away, on their next click, because we check every time. Their own sign-in still works for any other business they belong to.

Who can do what

  • The owner can change or remove anyone but themselves.
  • An administrator can change or remove anyone except the owner and other administrators.
  • You may be asked for a code from your authenticator app first.

Hand over ownership

There is exactly one owner. To make someone else the owner, use Transfer ownership on the same page, tick the box to confirm, and press the button. You become an administrator, and you cannot undo it by yourself.

Someone who has left

Remove them, rather than changing their role to Viewer. Then check Settings → Security and your API keys for anything they set up.