Activate your account: what we ask for
Short answer
To take real money, fill in the application under Settings → Activation: your business, what you expect to take, the people behind it, your bank account and your registration. You can save it and come back.In this article
What we ask for
| Part | What to have ready |
|---|---|
| The business | Registered legal name, type of business, address, a phone number and a support email your customers can reach |
| What you expect to take | Roughly how much a month, and a typical sale. An estimate is fine. |
| The people behind it | At least one owner or director, with a date of birth and an identity document. Name anyone who owns 25% or more. |
| Your bank account | The bank, the name on the account, the account number and a statement from the last three months |
| Business registration | Your certificate of incorporation or trade licence, and a tax certificate if you have one |
Documents can be PDF, PNG or JPEG, up to 10 MB each.
Why we ask
Your payments run through our relationship with the bank, which holds us responsible for them. Knowing who you are is the same check any bank would make before taking card payments for you.
How we look after it
Bank account numbers and ID numbers are encrypted before we store them. Only the last four digits of either appear on any screen, and if one of our staff has to see a full number, that is recorded.
Your documents are kept in private storage, with no public link to them. Each time one of our staff opens one, we record who did and why.
The law decides how long we keep these documents, and Going live has the details.
Send it
The page lists what is still missing. Once nothing is, submit it. After you apply explains what happens next.