---
id: help.payment-links.price
title: "Why can’t I change a link’s price?"
canonical: https://docs.secureprocessing.app/help/payment-links/why-cant-i-change-the-price
description: "A link’s price is fixed, because the address may already be on a poster or in messages you cannot recall. To charge something else, make a new link and turn the old one off."
last_verified: 2026-11-01
---

# Why can’t I change a link’s price?

A link’s price is fixed, because the address may already be on a poster or in messages you cannot recall. To charge something else, make a new link and turn the old one off.

## Change the price

1. Make a new price under **Products**, if you need one.
2. [Create a new payment link](https://docs.secureprocessing.app/help/payment-links/create-a-payment-link.md) with it.
3. Share the new link.
4. Press **Turn off** on the old link.

Anyone with the old link then gets a page saying "This payment link is no longer available". Payments already taken through it stay on record.

## Why it works this way

The people who will pay have been told what it costs, somewhere we cannot reach. If the price behind a printed QR code could change, a customer could be charged an amount they were never shown.

For the same reason, nothing a customer sends can change what a link charges.

## What you can change

You cannot change a link’s price or its fixed quantity. Turning it off and on is the one change the dashboard offers on an existing link, so for anything else, make a new link.

## If the amount differs each time

Use a price that lets the customer type the amount, for a deposit or a donation. To bill one person a specific amount, an [invoice](https://docs.secureprocessing.app/help/invoices/create-and-send-an-invoice.md) may fit better.

For developers: [Payment links](https://docs.secureprocessing.app/payment-links.md)

## Related

- [Create a payment link](https://docs.secureprocessing.app/help/payment-links/create-a-payment-link.md)
- [Share a payment link](https://docs.secureprocessing.app/help/payment-links/share-a-payment-link.md)
- [Create and send an invoice](https://docs.secureprocessing.app/help/invoices/create-and-send-an-invoice.md)

Still stuck? Write to [admin@secureprocessing.app](mailto:admin@secureprocessing.app) with the payment link’s id and the price you need.