---
id: help.account.notifications
title: "Notification settings"
canonical: https://docs.secureprocessing.app/help/account/notification-settings
description: "Open  to choose, for each kind of notice, whether you get an email, a note in the dashboard’s inbox, or both. Your choices are yours, and apply to the business you are in."
last_verified: 2026-11-02
---

# Notification settings

Open **Settings → Notifications** to choose, for each kind of notice, whether you get an email, a note in the dashboard’s inbox, or both. Your choices are yours, and apply to the business you are in.

## Change them

1. Open **Settings → Notifications**.
2. Notices are grouped, such as **Payments and refunds**, **Disputes** and **Payouts**.
3. For each one, switch **Email** and **Inbox** on or off. It saves as you go.

Some switches are locked: they cannot be turned off, for anyone who gets them: a payout that fails or comes back, your balance going negative, changes to your payout bank details, a live secret key made or revoked, a webhook endpoint switched off, and anything about your own sign-in. A few more are always on for your business’s owner: disputes, your payouts being paused or resumed, a change to your payout schedule, a balance adjustment, your application, and your account being restricted. Everything else, such as a payment being received or a payout being sent, can be turned off. You are also always told about something that is about you, such as your own role changing.

## Whose choices they are

Your choices are yours, and do not change anyone else’s. They apply to the business you are in. To use them for all your businesses, press **Copy to all my businesses**.

Emails go to the address you sign in with. The page shows it, with a link to change it.

## In Test mode

Test activity appears in your inbox. Only security and developer notices are emailed.

## Your customers’ emails

Receipts and refund receipts to your customers are set under **Settings → Customer emails** instead.

## Related

- [Emails we send you and your customers](https://docs.secureprocessing.app/help/account/emails-we-send.md)
- [Get told when you’re paid](https://docs.secureprocessing.app/help/payments/get-told-when-youre-paid.md)
- [Work with more than one business](https://docs.secureprocessing.app/help/account/more-than-one-business.md)

Still stuck? Write to [admin@secureprocessing.app](mailto:admin@secureprocessing.app) with the notice you want to change.